ATTENTION AMERICAN EXPRESS CARDHOLDERS
Dear EasyPay customers
I am sure that you are aware that banks are all experiencing grave attacks on the integrity of their credit card systems
whereby credit card numbers are compromised and then utilised by fraudsters to make payments for goods and services using card not present channels
such as the Internet. The banking answer to this problem has been to simply refute transactions that are effected using these channels as the card
technology they use is obviously not able to identify, prevent and eliminate this type of fraud. The nett result is that our customers are being
prevented from using EasyPay as a payment channel which is unacceptable to us as our website complies to all banking rules and regulations and conforms
to all security standards and procedures.
We have thus decided to no longer accept American Express on our site but are delighted to offer a much safer
and easier to use alternative to our valued customers that will incorporate a loyalty programme which we believe is of greater value than that currently offered.
We intend to continue to develop our technological platform and to offer more products that will allow our customers to transact safely without being
limited to certain products or services.
We apologise for the inconvenience caused by the current flawed card technology and hope that you will endorse
our solution as part and parcel of your future payment solutions. Our staff will contact you to facilitate the change and ensure that you are the
first to benefit from our new technological offer.
Please give us the opportunity to service your payment need without limitation!
Dr. Serge Belamant (Chairman and C.E.O)
Beware of Phishing Attacks
EasyPay would never ask you
for, nor request you to update,
amend or alter
any personal, banking or credit card information via
. Always be sure that the website at the top of the page
(URL) is https://new.easypay.co.za
Do not supply any of your banking details (account numbers
/ PINs / etc.) when prompted to do so over the telephone. Contact your bank yourself
to check whether it has picked up fraudulent transactions on your account.
Do not become a victim: Never give your personal, banking,
credit card or PIN details to anyone by typing them in on a telephonic computerised
system or by typing them in on an email attachment or link!
Please visit our security centre to learn how to avoid these attacks and how to
stay safe. Visit our security centre now
EasyPay Responds to Press Reports
As you are probably aware, there have been a number of reports in the press regarding
"credit card fraud on the EasyPay website". Unfortunately and incorrectly, certain
banks have inferred or simply blamed EasyPay for the fraudulent activities and have
declined all transactions originating from the EasyPay website.
View the full letter now...